The tale of Frodo and Yori

friend of mine had his harley backed into and run over by an old lady while it was parked outside his house :(, after A YEAR of waiting for the insurers to cough up and stop fobbing him off he decided to go to their office to see the boss there, after pulling him across his desk by the throat he had the cheque within 2 days [^]
hope it does,nt come to this but drastic action is sometimes the only method.

"you were only supposed to blow the bloody doors off no.3"
 
Hi John.. The Bstards are at it again.. They have refused to pay
out for when our factory was blown up by gypos!!
You have just got to try and fight it? They are probably trying this line first in the hope that you will go away.. If you put up some kind of fight and offer to provide independant reports etc they might offer 25% and so on and....
The problems come with the small print, and as you prob know, any president (i fink thats how its spelt?) that has been set in law with other previous cases? Then things get tricky..
Also dont forget to tell them you will name and shame them..
Its also nice to see offers of help.. Nice one Trev etc.. If theres
any bits you might need, let me know..
Hope all is going well in Oz..
At least you are all ok.. :)
Good luck..
 
Thanks guys, my chin is up, never fear, and jutting out at a determined angle of 'if it's a fight you want, bring it on'.

I already got them to agree to pay the grand of storage costs for the outrageously long time they left us hanging for a decision, and I've told them how furious I am having to pay recovery when we're both AA members AND have a commer sized trailer of our own with which we could have moved the old girl on ourselves if we had the stightest reason to believe our insurance wouldn't cover it!!

And Dozer; the Hula girl is fine, but suffering some severe dandruff due to fire extinguisher residue. They'll have to add the cost of a wash and blow dry for her on top of the claim ;)

Trying to sort a second opinion this week, and my only words of advice to y'all out there - DO NOT insure with Heritage/Norton/Chaucer (all diffrent names for the same company) they are slow, disorganised, unhelpful and will do anything they can to get out of a claim - this is not only my own personal experience, but the lovely guys at the recovery garage who picked the van up and have been very helpful since told me almost evey involvement THEY'VE ever had with Heritage/Norton/Chaucer has been a battle - avoid like a particularly unpleasant venereal disease!
 
Second opinion in writing stated that a blocked carb float was the cause.

Minky sent in the report and proceeded to phone them EVERY DAY for 2 weeks until she blew up on the phone after they hung up [}:)][:(!]

The mechanic has now had a letter to go ahead with the works he estimated; we'll be transporting tomorrow if possible
 
after a long trailering session yesterday we delivered yori to the doctors!

Some chap followed us off the a3 for 4 miles off on windy roads.. leapt out of his van and was all over the commer "haven't seen one of these for years, used to drive them etc... look at this, I remember that etc" got to be the second best thing about owning one when people come out of the woodwork like that!
 
soon is not the word will!

yori is still there; suppliers screwed up delivering wire for a couple of weeks and wasn't ready for Easter.

Phoned to chase up the other day and they were having trouble figuring out where the wires should go having gutted the molten tangled mass.

I offered one of three wiring diagrams "oh yeah that would eb most helpful!" *sigh*
 
17 weeks later and we've got him back! funny driving for the first ten minutes after that much of a break but soon got used to finding second gear!

Will be spending much of this weekend prepping for the season and maybe even overnighting on Saturday!
 
Heres to yori & sybhil :D[}:)]:D

"RAN"the van FORSALE SOON. "SYBHIL" & N0.1 Probably won't get restored unless I win the lottery.
 
Paid up... well we only had to pay the garage the excess and he is billing the remainder to the insurance company.

Basically after much nagging and an independent inspection their assessor talked to the independent inspector and said "oh yeah that sounds much more likely; go ahead with the works"
 
So basically they were just seeing if they could pull a fast one? I hate insurance companies, they just spend all their time trying to screw over honest people. We had the same thing when we crashed our camper van in Austria. We'd taken out fully comp van insurance and got travel insurance too. Only after we crashed they told us we had to pay extra to be fully covered abroad but extenuating circumstances meant we only got the policy less than a week before we went so we didn't receive the paper work in time to read it. Travel insurance wouldn't even pay for plane tickets or anything, they found some way of worming out of it even though we had receipts and everything.

"You were only supposed to blow the bloody tyres up!"
 
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